Job Title: Administrative Director
Location: Toronto Chinatown Business Improvement Area
Reports To: Board of Management
Employment Type: Full-Time
Position Overview
The Administrative Director is a key leadership role responsible for managing the day-to-day operations of the Toronto Chinatown Business Improvement Area (BIA). This individual oversees administrative systems, supervises staff, supports financial planning, and ensures effective implementation of policies and programs that support the BIA’s mission and its Board of Management.
Key Responsibilities
Manage office operations, systems, and administrative staff to ensure smooth and efficient functioning.
Oversee payroll, correspondence, records management, procurement, and clerical processes.
Develop and implement administrative policies and procedures to support organizational goals.
Lead budgeting processes and monitor expenditures, ensuring alignment with financial objectives.
Recruit, onboard, and manage staff, including performance appraisals, training, and mentorship.
Act as a liaison between the Board, committees, members, contractors, and stakeholders.
Prepare reports, meeting agendas, and minutes for Board and committee meetings.
Conduct research and provide support for projects, community programs, and strategic initiatives.
Monitor trends, summarize external communications, and provide recommendations to the Board.
Carry out other duties as assigned by the Board or committees.
Qualifications
Post-secondary education in Business Administration, Non-Profit Management, Public Administration, or a related field.
Minimum 3–5 years of experience in office management, administration, or similar leadership role.
Strong organizational, communication, and interpersonal skills.
Experience managing staff, budgets, and operational systems.
Proficiency with Microsoft Office and digital collaboration tools (e.g., Google Workspace, Zoom, etc.).
Knowledge of BIAs, municipal processes, or community-based organizations is an asset.
Bilingualism (English and Cantonese/Mandarin) is an asset.
Working Conditions
This position is based in-person at the Toronto Chinatown BIA office. Occasional evening or weekend meetings (e.g., Board meetings or public events) may be required.
職位名稱： 行政總監
工作地點： 多倫多華埠商業促進區
直接上司： 董事會
聘用性質： 全職
職位概述
行政總監是多倫多華埠商業改善區（BIA）中的關鍵領導角色，負責日常營運管理。本職位將監督行政系統、管理員工、協助財務規劃，並確保各項政策與計畫能有效推行，以支持BIA的使命及董事會的方針。
主要職責
管理辦公室運作、系統及行政人員，確保高效順暢的工作流程。
負責薪資、信件往來、檔案管理、採購與文書處理等事務。
制定並執行行政政策與程序，以支持組織目標。
主導預算編制流程，監控支出，確保財務與目標一致。
招聘、培訓及管理員工，並進行績效評估與指導。
作為董事會、委員會、會員、承包商與其他利害關係人的聯絡橋樑。
為董事會及委員會會議準備報告、會議議程及會議紀錄。
進行研究並支持各項專案、社區計畫及策略性倡議。
監察趨勢，整合外部訊息並向董事會提出建議。
完成董事會或委員會指派的其他任務。
資格條件
擁有商業管理、非營利組織管理、公共行政或相關領域的大專以上學歷。
至少3至5年辦公室管理、行政或類似領導職位的工作經驗。
具備良好的組織能力、溝通技巧與人際關係能力。
有管理員工、預算與營運系統的經驗。
熟練使用 Microsoft Office 及數位協作工具（如 Google Workspace、Zoom 等）。
熟悉商業改善區（BIA）、市政流程或社區組織者尤佳。
具備中英文（廣東話／普通話）雙語能力者尤佳。
工作條件
本職位需於多倫多華埠 BIA 辦公室親自上班。偶爾需於晚上或週末出席會議（如董事會會議或公共活動）。
